Appendix A: Error Code Reference

This appendix provides all error codes, HTTP status codes, and detailed descriptions that the API may return.

4xx Client Errors

400 Bad Request

Error Code
Description

CLIENT_ID_INVALID

Invalid or unknown client identifier.

REDIRECT_URI_INVALID

The redirect URI does not match any of the pre-registered URIs for this client.

BALANCE_INVALID

Your account balance is insufficient to complete this transaction. Please add funds and retry.

PAYMENT_EXCEPTION

We were unable to process your payment. Please verify your payment method and try again.

INSUFFICIENT_USER_BALANCE

Insufficient user balance.

ATTACHMENT_SIZE_EXCEEDED_500MB

The attached file size exceeds the 500 MB limit.

PDF_ATTACHMENT_PAGES_EXCEEDED

The PDF file exceeds the maximum allowed limit of 700 pages.

REPEAT_RECORDS

A record with identical data already exists. Duplicate submission is not allowed.

INCORRECT_ID

The provided identifier format is incorrect or malformed.

ATTACHMENT_ADDRESS_DOWNLOAD_FAILED

Failed to download the file from the provided attachment address.

401 Unauthorized

Error Code
Description

API_KEY_INVALID

Invalid or malformed API key provided.

TOKEN_INVALID

The access token provided is invalid, expired, or revoked.

MISSING_AUTH_INFO

Required authentication information is missing. Please include valid credentials.

USERNAME_PASSWORD_INVALID

Authentication failed due to incorrect username or password.

REFRESH_TOKEN_INVALID

The refresh token provided is invalid or has expired.

404 Not Found

Error Code
Description

USER_NOT_FOUND

No user account found with the provided information.


5xx Server Errors

500 Internal Server Error

Error Code
Description

INTERNAL_SERVER_ERROR

An unexpected internal server error occurred. Our engineering team has been notified.

COMPANY_NOT_FOUND

No official filings found for the company [Company name].

COMPANY_LIMIT_EXCEEDED

The request contains too many companies. Please limit your query to a maximum of 5 companies per request.

QUERY_TOO_BROAD

Your search query is too broad. Please provide a more specific research question or criteria.

TIMEOUT

The server is taking longer than expected to process your request. Please try again later.

NO_DATA_IN_PERIOD

No filings were found for [Company] within the past 12 months.

TASKID_NOT_FOUND

No task or associated data found for the ID [Task ID].

PROCESSING_ERROR

An error occurred while processing your request.

503 Service Unavailable

Error Code
Description

PDF_CORRUPTED_PARSE_FAILED

The provided PDF file appears to be corrupted and cannot be parsed.

PDF_PARSE_FAILED

The server failed to parse the PDF file due to an internal processing error.

504 Gateway Timeout

Error Code
Description

PDF_PARSE_TIMEOUT

The request to parse the PDF file has timed out. Please try again with a smaller file or different document.


Error Response Format Example

{
  "error": {
    "code": "API_KEY_INVALID",
    "status": 401,
    "message": "Invalid or malformed API key provided."
  }
}

Handling Recommendations

  • 4xx Errors: Check request parameters, authentication credentials, and permission configurations

  • 5xx Errors: Retry later; contact technical support if the issue persists

  • Timeout Errors: Consider reducing request payload or processing in batches

Last updated