# 10.2 Contacting Support

If you need assistance or have any questions regarding the Orbit platform, our support team is here to help. Please feel free to reach out to us at:

**Email**: <mark style="color:blue;"><support@orbitfin.ai></mark>

When contacting support, please provide as much detail as possible about your inquiry or issue to help us assist you more effectively. Include information such as:

* Your name and organization
* The specific issue or question you have
* Any relevant screenshots or error messages
* The steps you have taken so far

Our support team will get back to you promptly to help resolve your issue or answer your questions.

Thank you for using Orbit!