# 10.2 Contacting Support

If you need assistance or have any questions regarding the Orbit platform, our support team is here to help. Please feel free to reach out to us at:

**Email**: <mark style="color:blue;"><support@orbitfin.ai></mark>

When contacting support, please provide as much detail as possible about your inquiry or issue to help us assist you more effectively. Include information such as:

* Your name and organization
* The specific issue or question you have
* Any relevant screenshots or error messages
* The steps you have taken so far

Our support team will get back to you promptly to help resolve your issue or answer your questions.

Thank you for using Orbit!


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.orbitfin.ai/10.-faq-and-troubleshooting/10.2-contacting-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
